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Avoid Downtime With Redundant Licensing

Safeguard your system from emergencies and boost business continuity with redundant licensing. If your master gateway goes down, your backup gateway will take over so that operations continue smoothly and you minimize data loss. Since downtime can cost thousands of dollars a minute, redundant licensing provides tremendous value to your system.

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Redundant Licensing

Add a redundant license for a backup gateway to avoid system downtime and mitigate data loss.

  • Avoid downtime
  • Minimize data loss
  • Protect revenue

Trusted by over 15,000 organizations worldwide, from integrators to enterprises

American Water
Newell
Eli Lilly
Johnson & Johnson
Daifuku
Pirelli
Oracle
Caterpillar
LA-DWP
Pfizer
Purina
Georgia Pacific
Delta
Shell
Anheuser-Busch
General Dynamics
BASF
LAX
Constellation Brands
Stellantis
Ford
Braun
American Water
Newell
Eli Lilly
Johnson & Johnson
Daifuku
Pirelli
Oracle
Caterpillar
LA-DWP
Pfizer
Purina
Georgia Pacific
Delta
Shell
Anheuser-Busch
General Dynamics
BASF
LAX
Constellation Brands
Stellantis
Ford
Braun

Hugh Roddy

“Once we took Ignition on as one of our enterprise platforms, everything has improved exponentially across the board from an operational standpoint.”

– Hugh Roddy
Vice President of Global Engineering & Project Management, Chobani

Frequently Asked Questions

Is it just a one-time cost to license Ignition, or is there an ongoing licensing subscription fee?

Standard Ignition and Ignition Edge licenses have a one-time cost, as they are both perpetual licenses. Purchase those licenses once and you get permanent access. Ignition Cloud Edition does have an ongoing fee (you pay for it based on your usage).

Can I add modules or Solution Suites to an existing Ignition license later on?

Absolutely! The Ignition platform has unlimited extensibility. Add on additional modules or Solution Suites as your needs evolve.

Can I convert modules into a Solution Suite?

Yes. If you have one or more modules that a Solution Suite includes, and you’d like to convert over to the Solution Suite, you’d pay the retail value of the Solution Suite less the retail value of the module(s) you already have.

Can an Ignition license cover multiple servers?

No. Ignition is sold by the server, so you’ll need one license per server.

How does redundant licensing work?

Redundancy is supported with Ignition, Ignition Edge, and Ignition Cloud Edition using standard licenses (six-character key) and leased licenses (eight-character key). When working with redundancy, both nodes will require a license where the license for the backup node generally contains most, if not all, of the same modules as the master node. Traditionally, redundancy involves two standard licenses: one license will be applied to the master gateway, and the other license will be applied to the backup gateway.

Note that you can add a redundant license in the future. And you can add redundancy to your existing license. Watch the Redundant Licensing lesson on Inductive University for more details.

How does an Ignition Edge license differ from a standard Ignition license?

Unlike standard Ignition, Ignition Edge runs a limited set of Ignition modules and has no database connectivity. It is meant for one Ignition project and one tag provider at a time. Edge does, however, include 35 days of internal data storage for historical and event logging.

Can I add additional client views, device connections, and/or tags to Ignition Edge products?

Client Views: You can have a maximum of two concurrent client views with Ignition Edge.

Device Connections: You can add an unlimited number of devices with Ignition Edge, for no extra cost.

Tags: You can add an unlimited number of tags with Ignition Edge, for no extra cost.

Can I upgrade an Edge license to a standard license in the future?

Yes, it is possible. Ignition and Ignition Edge share the same basic technology. To learn more about how you can upgrade, please contact our sales representatives at (800) 266-7798.

Does Inductive Automation sell edge hardware?

No, but our Premier Technology Provider, Opto 22, sells edge devices that easily integrate with the Ignition platform, and many come with Ignition Edge pre-licensed and pre-installed.

Is there a difference in the licensing cost if I purchase multiple Edge servers?

Yes. There are percentage discounts when you purchase Ignition Edge licenses in bulk. View the full bulk pricing schedule for more information.

How are Inductive Automation’s support plans calculated?

BasicCare is 16% of the retail price of the software at the time of purchase and is billed annually.

TotalCare is 20% of the retail price of the software at the time of purchase and is billed annually.

PriorityCare is 24% of the retail price of the software at the time of purchase and is billed annually.

Please Note: Since the price of a support plan is set at the time of purchase, it won’t decrease if you, for example, stop using a module. The only way a support plan’s price will change is if you add new software onto your activation key — in that case a support plan’s price will increase based on a percentage of the new software’s retail price (as outlined above).

If I don't have a support plan, how much would it cost to upgrade to a new major version of Ignition in the future?

Major software upgrades cost 65% of the software’s current retail price.

Can I change the tier of support I have in the future?

If you want to move up to a higher tier of support, you can simply pay the cost difference to do so at any time. If you want to move to a lower tier of support, you can do so when you renew your support plan.

What happens if I decline support and upgrade protection?

If your license does not have support/upgrade protection, you’ll have to pay 65% of the software’s current retail price in order to do a major upgrade of Ignition. You will also be unable to access support via phone, web portal, or email after your 90-day post-purchase complimentary phone support period has ended.

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